Faqs

FAQ

Lots of magical and wonderful things that you can read about here.

The experience is over an hour and a half.

The cost for adults is €14

The cost for children is €16

Proceed to our Santa Train booking page here.


No, babies between the age of 0 and 12 months do not require a ticket. Children over the age of 1 must have a ticket.

The baby can take part in the experience, will be included in all aspects and naturally will receive a present from Santa.

The reason for the charge is that we are required to be compliant with our health and safety practices and is a requirement therefore of our insurance company.


Yes, we do not change travel, date or times except in exceptional circumstances. Should you wish to transfer your tickets to another date, we would charge a handling fee of €20 per booking.


There are a myriad of things to do at the Amber Springs Hotel.  From our Amber Park with go-karts and mini golf to playground and pet farm.

We also have wonderful bar food available in throughout the hotel in any of our dining areas including FARINA, our Italian Garden Restaurant, BBG our bar and grill, Coffee Dock situated in the lobby and of course for residence Kelbys family restaurant.

For adults only we have just opened FARM steakhouse restaurant which is a calm, speakeasy styled restaurant serving excellent steaks which also has a very good wine list!

All beef and lots of the pesticide free herbs, salads and vegetables come from our own Redmond Farm just minutes away from the hotel.


There is parking at the Amber Springs Hotel but there will also be a number of guests staying at the property also.  We may set up additional parking in a location beside the hotel but it will be well sign posted so you will be able to find your way easily.  It would take less than 4 minutes to walk to the hotel.

Yes, there are over 250 car spaces, 4 disabled spaces and parking for coaches. The car park stays open 24 hours.


Situated on the Sunny South east Coast, the Amber Springs enjoys the enviable advantage of being the most centrally located hotel in Gorey Ireland, only walking distance from both the town centre and railway station. 50 minutes from Dublin off the M50 30 minutes from Wexford Town. 

The Amber Springs Hotel is beside Gorey Train station, just off the N11 at exit 23 and on all national bus routes.

Click the link below to see the map location.

Amber Springs on Google Map


No sorry, the extra space on the train will be reserved for characters only. You will be able to use your child’s buggy within the hotel and surrounds, up until your Santa experience starts.

We cannot accept responsibility for any personal property left in its premises so we advise you leave your buggy back in your car.


Yes we have room for one wheelchair on the train but we can also accommodate the wheelchair by folding it and bringing it down to the Santa Village where it can be unloaded.  It is partly an outdoor event and the terrain is uneven, we would ask you to bear this in mind.

When you have made your booking we would ask you to contact us and let us know you will be coming so we can be ready to accommodate you without any fuss.


The event is an hour and a half and can go over that time.  Please arrive 40 minutes before your train time.  Late arrivals can not be accommodated.


The event is both an indoor and outdoor event, so please dress appropriately for our unpredictable Irish weather!

You absolutely need to bring your ticket confirmation, without it you won’t be able to board. 


Your start time will be stated on your ticket. You must bring your printed ticket with you. It is advisable to arrive 40 minutes in advance of your event start time. Each event must start on time as the train must leave on time.


The event is both an indoor and outdoor event, so please dress appropriately for our unpredictable Irish weather!