Plan Your Visit


Opening Times

Train times are daily and midweek from the 1st to the 23rd December, times are 5pm, 6pm and 7pm.
Weekends including 26th and 27th November and December weekends we will be adding at 4pm

Extra Times will be added closer to Christmas. There is no Santa train on Christmas Eve as Santa will have departed to start his travels!

How to get there


So every family enjoys a relaxing and festive fun experience… Book your overnight break BOOK HERE

Don’t forget to bring….

·         Your printed eticket

·          Arrive 40 minutes before your train departure

·         Appropriate attire  (this is both an indoor and outdoor event)

Santa Visit

The Santa Event will be approximately 1.30 hrs. Your time will be stated on your ticket. Please arrive at least 40 mins before this time. Please allow sufficient time for unforeseen delays (e.g. weather, traffic delays etc.) Don’t forget to allow time afterwards for your children and yourselves if you wish to visit the hotel.


Please click here for directions.


There are car spaces including disabled spaces and parking for coaches.


Our food outlets will serve delicious food daily but it will be busy and we would ask you to bare that in mind when visiting. Please click here for more details on our Restaurants.